Premium Features

Explore all features available in Clocky Premium, Pro, and Lifetime subscriptions. Upgrade to unlock powerful analytics, data exports, and enhanced performance.

Feature Comparison

Quick comparison table

Advanced Analytics

Server-wide analytics

Get comprehensive insights into your team's work patterns with /analytics server.

What you'll see:

• Total hours worked across all users
• Active user count and participation rate
• Average session duration
• Peak activity hours and days
• Day-of-week breakdown
• Month-over-month trends
• Top contributors (opted-in users)

Use cases:

• Team leads: Monitor overall team productivity
• Project managers: Track project hours and burnout risks
• HR departments: Verify attendance patterns
• Remote teams: Identify optimal collaboration times

Example insights:

Peak activity: Monday 9-11 AM with 12 active users
Trend: Team worked 12.5% more hours this month
Top day: Thursday with 267 hours (21.4% of weekly total)

User-specific analytics

Dive deep into individual work patterns with /analytics user.

Detailed metrics:

• Total hours, sessions, and active days
• Average hours per day
• Consistency score (0-100)
• Work pattern heat map
• Break usage patterns
• Productivity trends over time
• Longest work streak

Privacy & transparency:

• Admin-only command (requires Manage Server)
• User is notified when viewed
• User receives copy of their analytics
• Respects GDPR transparency requirements

Consistency score explained:

• 90-100: Very consistent work schedule
• 70-89: Moderately consistent
• 50-69: Variable schedule
• Below 50: Irregular hours

Use cases:

• Performance reviews
• Identifying overwork/burnout
• Verifying contractor hours
• Supporting remote work policies
• Understanding team member availability

Data Export

Server statistics export

Export comprehensive server data with /export server-stats.

Export formats:

• CSV: Best for Excel, Google Sheets, payroll systems
• JSON: Best for custom integrations, APIs, data pipelines

CSV includes:

• Date
• User ID and username
• Session start/end times
• Duration (hours:minutes)
• Break time
• Net worked time
• Server name

JSON includes:

• All CSV data
• Session IDs (for tracking)
• Timezone information
• Export metadata (date, parameters)
• Structured data for parsing

Export process:

1. Run /export server-stats range:month format:csv
2. Wait 10-60 seconds for generation (depends on data size)
3. Receive download link (expires in 24 hours)
4. Download file to your device
5. Import into your tools

Use cases:

• Payroll processing: Import hours into accounting software
• Client billing: Generate invoices from time data
• Compliance: Archive records for audits
• External analytics: Use BI tools (Tableau, Power BI)
• Backups: Keep offline copies of time data

Privacy considerations:

• Only exports data from opted-in users (for leaderboards)
• Respects user privacy settings
• Admin-only command
• Files are encrypted and expire after 24 hours

User work reports

Generate professional reports with /export user-report.

PDF report includes:

• Cover page with summary statistics
• Monthly breakdown chart
• Complete session history table
• Break usage analysis
• Productivity trends graph
• Comparison to server average
• Professional formatting

CSV/JSON report includes:

• Raw session data
• All timestamps (check-in, check-out)
• Break start/end times
• Calculated metrics
• Metadata

Use cases:

• Annual performance reviews
• Contractor invoicing documentation
• Work verification letters
• Personal records for employees
• Dispute resolution
• Reference for raises/promotions

Privacy:

• User is notified when report is generated
• User receives a copy of the report
• Admin must have valid reason (GDPR compliance)
• Report expires after 7 days

Enhanced Performance

Higher rate limits

Paid tiers get significantly higher rate limits:

What this means:

• Run commands more frequently without hitting limits
• Better for active teams with many users
• Support for automation and integrations
• Reduced wait times during peak usage

Faster cooldowns

Command cooldowns are significantly reduced for paid tiers:

Benefits:

• More responsive bot experience
• Faster corrections (e.g., accidental check-in)
• Better for high-frequency users
• Improved workflow efficiency

Priority command processing

Paid subscription commands are processed first:

• Jump to the front of the queue
• Reduced latency during high load
• More consistent response times
• Better experience during bot updates

Priority Support

Support tiers

Response times:

• Free tier: Community support (best effort)
• Premium/Pro tier: 24-hour response SLA
• Lifetime tier: 4-hour response SLA

Support channels:

• Free: Community Discord only
• Premium/Pro: Community Discord + priority channel + email
• Lifetime: All above + dedicated support

What you get:

• Faster resolution of technical issues
• Help with configuration and setup
• Guidance on best practices
• Feature request priority
• Beta program access

Beta program access

Premium, Pro, and Lifetime users get early access to:

• New features before public release
• Experimental commands
• UI improvements
• Performance enhancements
• Opportunity to provide feedback

Lifetime Features

Unlimited everything

No limits on:

• Active users (unlimited)
• Data retention (forever)
• Projects and work types (unlimited)
• API calls (highest rate limits)

Use cases:

• Large organizations
• Long-term historical data needs
• Growing teams that want to scale without worry

API access

Lifetime tier unlocks REST API access:

• Programmatic data access
• Custom integrations
• Third-party tool connections
• Automation capabilities

API capabilities:

• Read session data
• Export reports programmatically
• Integration with payroll systems
• Custom dashboard building

Audit trail

Complete modification history for all sessions:

• Who made changes and when
• Original vs modified values
• Compliance-ready logging
• Dispute resolution support

Custom branding

Customize Clocky messages for your server:

• Custom embed colors
• Footer text customization
• Brand-aligned messaging

Dedicated support

Your dedicated resources:

• Priority support queue
• Direct email support
• Faster response times (4-hour SLA)
• Custom setup assistance

Frequently Asked Questions

How do I upgrade to Premium?

Visit dashboard.clockybot.com, select your server, and navigate to Subscription.

Can I try Premium before buying?

The Free tier lets you test core features. Upgrade when you need more users or advanced features.

What happens to my data if I downgrade?

Data follows the new tier's retention policy. Data older than the retention period is archived (not deleted). You can export before downgrading.

Can I upgrade mid-month?

Yes. You'll be charged for the new plan immediately, and your billing cycle resets.

Is there a discount for annual billing?

Yes! Annual billing saves 17% compared to monthly ($49.99/year vs $59.88/year for Premium).

What payment methods do you accept?

We accept all major credit cards via Stripe.

Can I cancel anytime?

Yes. Cancellation is immediate, but you retain access until the end of your billing period.

What's included in "priority support"?

24-hour response time, priority support channel, email support, and higher priority for bug fixes and feature requests.

Do you offer refunds?

We offer refunds within 30 days of purchase if you're not satisfied. Contact support.

Start Today

Ready to unlock advanced analytics, data exports, and priority support?

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